Member Code of Conduct
v1Go Local Rewards — Member Code of Conduct
By joining Go Local Rewards, you agree to the following. These terms protect our members, our merchant partners, and the communities we serve. You must read and accept these terms to join. If we update them, you will be asked to accept the new version before continuing.
1. Respect goes both ways — and is required from everyone. All members, including members who are also merchants, agree to treat every person connected to the Go Local Rewards network with dignity and respect at all times. This includes customers, staff, fellow members, other merchants, and Go Local Rewards personnel. Cursing, yelling, threatening, intimidating, or verbally abusing any person — in person, by phone, online, in reviews, or in any other communication — is grounds for immediate suspension or termination. This rule applies equally to merchants and consumers. A merchant who mistreats a member is subject to the same consequences.
2. No harassment or discrimination. You agree not to harass, discriminate against, or demean any person based on race, religion, gender, age, disability, or national origin. This applies in any setting involving Go Local Rewards merchants, members, or staff.
3. Honest participation only. You agree not to submit fraudulent receipts, manipulate reward balances, create multiple accounts, refer yourself or fictitious accounts, or exploit any feature of the platform for unintended gain. Any attempt to defraud the platform, its members, or its merchants will result in immediate termination.
4. No abuse of the referral program. Referrals must be genuine. You may not refer yourself under another name, compensate or incentivize others to sign up artificially, or create accounts for the sole purpose of generating referral rewards.
5. Your account, your responsibility. Your Go Local Rewards account may be shared with your household and family members — we encourage it. The more your family shops local, the more rewards you earn together. However, you are responsible for all activity that occurs under your account. Any violation of this Code of Conduct by anyone using your account is your responsibility. Go Local Rewards may not distinguish between account holders and family members when determining whether a violation occurred.
6. Respect merchant policies. You agree to respect the posted policies, hours, and staff of all participating Go Local Rewards merchants. Membership in Go Local Rewards does not entitle you to treatment beyond the rewards program itself.
7. Non-Compete and Non-Circumvention. By joining Go Local Rewards, you agree not to use knowledge of our merchant network, member base, platform mechanics, referral structure, or business relationships to establish, assist, or participate in a competing rewards or loyalty platform targeting the same merchants or members. You also agree not to circumvent the Go Local Rewards platform by directly soliciting merchants or members you discovered through Go Local Rewards for the purpose of recreating or replicating any part of this network outside of it. A violation of this clause is grounds for immediate termination and may subject you to legal action. Go Local Rewards reserves the right to determine, at its sole discretion, what constitutes a violation of this clause.
8. Termination is at our sole discretion. Go Local Rewards reserves the right to suspend or terminate any membership at any time, for any conduct we determine to be harmful to our members, merchants, or community — including conduct not explicitly listed here. We do not require a pattern of behavior to act. A single serious incident is sufficient grounds for immediate termination.
9. Your rewards go to your cause — no exceptions. Upon termination, your full rewards balance will be contributed to the cause you selected when you joined Go Local Rewards. This is not negotiable, cannot be changed after a termination decision is made, and is not subject to appeal. Terminated members have no further claim to any rewards balance.
10. Right to appeal — subject to our sole discretion. If your account is suspended or terminated, you have the right to submit one written appeal. Go Local Rewards will review your appeal and render a decision. That decision is final. We reserve the sole right to uphold, modify, or reverse any suspension or termination based exclusively on what we determine to be in the best interest of the Go Local Rewards community. A second appeal will not be considered. You may not create a new account while an appeal is pending or after a termination has been finalized.
11. Changes to these terms. Go Local Rewards may update this Code of Conduct at any time and for any reason. When we do, you will be required to review and re-accept the updated terms before continuing to use the platform. Your continued use of Go Local Rewards following re-acceptance constitutes your binding agreement to the new terms.
12. Governing law and venue. These terms are governed exclusively by the laws of the State of Louisiana. Any disputes arising from your membership or these terms will be resolved exclusively in Baton Rouge, Louisiana, and you consent to jurisdiction there.
Privacy & Data Sharing Agreement
v1Go Local Rewards — Privacy & Data Sharing Agreement
This is a separate agreement from the Member Code of Conduct. Both must be accepted to join.
What we collect: When you join Go Local Rewards, we collect your name, mailing address, cell phone number, email address, interest profile, and cause selection. When you use the platform, we collect your purchase history, reward activity, receipt uploads, and interactions with participating merchants.
How we use your data: We use your information to operate your rewards account, process reward earnings and contributions, match you with participating merchants and causes in your area, and send you notifications about the Go Local Rewards network. We may use aggregated and anonymized data to report on network activity and growth.
What we share and with whom: By joining Go Local Rewards, you authorize us to share your data with Go Local Rewards, its affiliates, and its partners, which may include but is not limited to: participating merchants in the Go Local Rewards network; causes and charitable organizations you select or that match your interest profile; marketing partners and advertisers who wish to reach members with relevant local offers; city and regional managers operating within the Go Local Rewards network; analytics and technology service providers who help us operate the platform; law enforcement or legal authorities when required by law or to protect the safety of our members and merchants.
Data monetization: Go Local Rewards may share, license, or sell member data including interest profiles, purchase behavior, and demographic information to third-party partners, advertisers, and affiliates for marketing, research, and commercial purposes. All data shared for commercial purposes will be used in accordance with applicable law. By accepting this agreement you expressly consent to this use of your data.
Marketing communications: By joining, you agree to receive emails and text messages from Go Local Rewards, its affiliates, and its partners about your rewards balance, network updates, new merchants in your area, special offers, and Go Local Samaritan Fund campaigns. You may opt out of third-party marketing communications at any time by updating your preferences in your account settings. Transactional messages related to your account activity cannot be opted out of while your account is active.
Data retention: If you close your account or are terminated, we retain your transaction and reward history for a minimum of seven years for financial and legal compliance purposes. Personal profile data will be deleted upon written request, subject to this retention requirement.
Security: We take reasonable measures to protect your data in accordance with Louisiana's Database Security Breach Notification Law. In the event of a breach affecting your data, we will notify you as required by law.
Your rights: You may request a copy of your data, correction of inaccurate data, or deletion of your personal profile data (subject to retention requirements above) by contacting us at contact@golocalrewards.org.
Changes to this agreement: We may update this Privacy & Data Sharing Agreement at any time. When we do, you will be required to review and re-accept the updated agreement before continuing to use the platform.